Client Overview:
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Location: Atlanta, GA
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Practice Type: Mental Health Group expanding across two counties
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Challenge: Slow payer credentialing process delaying provider onboarding
Problem:
The mental health group was expanding but faced credentialing delays of up to 120 days per provider, causing billing issues and delayed reimbursements. Their team lacked a system to track follow-ups effectively.
Solution by Cure Health Billing:
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Assigned a dedicated credentialing specialist to manage each provider application
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Conducted regular follow-ups with insurance payers
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Implemented a credentialing tracker for real-time updates
Results:
✅ Credentialing time reduced by 35% (down to 75 days average)
✅ Enabled billing for new providers 30 days sooner
✅ Improved team coordination and documentation accuracy